The day starts with all the candidates getting a name tag and a number and given the “house rules.” The company presentation comes next. The assessors will offer information about the organization: when and how the company was founded, what is the airline’s promise to their customers, company slogan, working environment, numbers (fleet size, number of destinations, number of employees, number of passengers carried every year, revenue), association with other brands (sponsorship, etc) and testimonials from some of the existing cabin crew, talking about working for the airline and the cabin crew lifestyle. After the presentation, you will have the time to ask questions. Prepare in advance one or two relevant questions that might benefit the entire group.

As per the airline requirements, you will need to have a certain arm-reach. The vertical arm-reach for Emirates is 212 cm, and the minimum height is 160 cm. The vertical arm-reach for Qatar Airways is 212 cm. The vertical arm-reach for Etihad is 212 cm. This mark is placed on the wall, and you should be able to reach it comfortably without shoes. You can be on your tip-toes if necessary.

All candidates are split into groups, and each group will receive an exercise. The subject may be airline-related or not. To complete the task, everybody from the group must understand what they have to do and how they can best help and support each other. The members of the group need to have discussions about how are they going to achieve the task. Everybody should participate. The cabin crew job requires you to be positive, enthusiastic, involved, a good listener, friendly and calm under pressure. These skills will be shown during the group exercise. Teamwork means working confidently within a group, contributing your ideas efficiently, taking a share of the responsibility, being assertive – rather than passive or aggressive, accept and learn from criticism and giving positive, constructive feedback to others. Ask yourself what usually is your role in a group. When you are among your friends, are you the leader that takes charge and wants to answer all the questions? Or maybe you are the one who always suggests new ideas on how to approach a situation? Or maybe you are the one who always suggests new ideas on how to approach a situation? Or are you the critic who only sees the negative aspects of your group performance? Analyze yourself and ask others how do they perceive you. The airlines need to recruit people who can cooperate, solve problems and work well in teams. The vertical arm-reach for Etihad is 212 cm. This mark is placed on the wall, and you should be able to reach it comfortably without shoes. You can be on your tip-toes if necessary.

You will have 30 minutes for the English test. It is all in writing, and it can include a short essay on a given topic such as: “Which is the most exciting place you ever visited and why.” “Why do you want to be a flight attendant.” “Why do you want to work for our airline.” There are also tests that can include a short newspaper article followed by questions based on it. Sometimes simple grammar is also included. Keep in mind that your English proficiency is tested during the entire day, from the Q&A to the group exercise and final interview.

Once you’ve made it past the initial assessment, the recruitment team decided that you are qualified for the job. The purpose of a final interview is to determine whether you would be a good fit for the company. The cabin crew final interview usually lasts 30 to 60 minutes, and you will have a conversation based on your resume, experience, education and performance during the day. Typically, the interview starts with some questions to break the ice such as: “What did you have for breakfast?” “How did you arrive here today?” Once the conversation starts, you should expect the following questions to come up: